An after sales tracking management software is an automation tool that allows businesses to monitor their remote employees in real-time.
You must have found yourself in a situation where managing field employees is becoming a tough nut to crack. Isn’t it? But now it has become as easy as a breeze to manage and monitor field employees in real-time. How? With an after sales tracking software. Let’s find out its meaning and benefits in detail!
What Is After Sales Management Software?
An after sales tracking software automates your end-to-end field force operations. It helps you create tasks, manage orders, record employees’ attendance and leaves, streamline communication, and simplify many more operations. Furthermore, the software provides accurate distance travelled reports for each field executive that helps companies pay based on miles and kilometres covered by field executives.
How Does After Sales Tracking Software Work?
Like humans needing air to breathe, an after-sales tracking software is a cloud-based software that operates through various tools and technologies. Given below are some of these functionalities:
- Real-Time Employee Monitoring
An organization can monitor each activity for their field executives in real-time. Whether you want to know the live location or battery and network status of field executives, the software provides real-time insights for each executive.
- Task Management Software
Task management software enables companies to assign, manage, and monitor the tasks of field executives in real time. Additionally, the software provides detailed and auto-generated performance reports with historical and graphical representation.
- Order Management Software
With order management software, companies can create, manage, or track orders remotely. The software provides custom forms and attachments to onboard the client with the barcode scanner feature. You can monitor the product inventory to ensure that your business does not lose any order.
- Communication Tools
An after sales tracking management software also provides communication tools to optimize team coordination. Your entire workforce can use the software to send voice and text messages along with attachments in different formats such as PDF, PNG, JPG, and more.
- Attendance and Leave Management Software
The leave and attendance management system allows remote employees to mark attendance in real-time. It provides various attendance marking systems such as biometric, face-recognition, geo-tagged and many others. Additionally, the sales representative tracking software enables companies to create custom leave categories as per their leave policy.
Why Should You Invest In After Sales Management Software?
There are many reasons to invest in sales tracking software. Here’s a look at some of the major advantages:
- Improve Workforce Productivity
After sales tracking management software helps companies improve their workforce productivity. It automates the entire field workflows that simplify the need for manual manpower. Moreover, field employees tend to work more seriously when they know that someone is monitoring them.
- Better Allocation of Resources
The major challenge that businesses face in field force management is assigning tasks based on employees’ location. An after sales management software provides real-time location insights for each field executive. Henceforth, the management can use these detailed insights to allocate tasks based on employees’ location.
- Effective Team Communication
Whether you want to communicate between or among team members, a sales representative tracking software streamlines team communication. This restricts the likelihood of miscommunication and promotes improved business operations.
- Better Decision Making
Data is important for every business. An after sales tracking management software provides accurate insights regarding employees’ target vs. achievement reports. It helps businesses find the bottlenecks and optimize them on time.
- Mitigates Risk of Errors
Overall, an after sales management software automates the end-to-end field force operations, reducing the risk of manual errors. The software ensures 90% accuracy in the entire workflow.
Final Words
If you face challenges monitoring and managing your remote executives, consider investing in after sales tracking software. It is a great solution that can help you automate the entire field force operations.
Thinking about which is the best software for your business? It’s TrackoField! The company not only provides robust in-built solutions but also offers seamless customization and integration options to businesses. Why don’t you try the software by yourself? Book your trial now!
Your choice of the right after-sales software is influenced by many factors like business needs, budget, user-friendliness, safety and security, and many others. TrackoField provides the best sales tracker software to help you meet your personalized business needs. Want to try its features? Book your demo now!
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